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Email Notification Preferences

Give River can send you emails to keep you updated on your activity and account. The Email Preferences screen lets you choose exactly which emails you want to receive, with a separate toggle for each type.

1 min readUpdated June 20, 2026

Available Email Preferences

Preference What it controls
Weekly Recap A summary email sent once a week showing your recognition activity, drops earned, and highlights
New Drop Alerts An email sent when you receive a new drop (recognition) from a colleague
Drop Expiry Reminders A reminder email when your available drops are about to expire
Help and Feature Updates Emails about new Give River features, tips, and product updates

Each preference is independent — you can enable or disable any combination.

How to Access Email Preferences

  1. Go to Settings.
  2. Scroll to the App section.
  3. Tap Email Preferences.
  4. The Email Preferences screen opens, loading your current settings automatically.

Changing a Preference

  1. On the Email Preferences screen, find the preference you want to change.
  2. Tap the toggle switch next to it.
    • Toggle on (blue) means emails of that type will be sent to you.
    • Toggle off (grey) means you will not receive emails of that type.
  3. Your preference saves immediately and a confirmation message appears.

Tips

  • Changes take effect immediately — there is no Save button. Each toggle triggers an instant update.
  • If you change a preference and then change it back, both changes are saved individually.
  • Email preferences only control emails from Give River. They do not affect push notifications, which are managed separately under Settings > Notification. See the Notifications article for push notification controls.
  • If you are not receiving expected emails, check your spam or junk folder and ensure the preference is toggled on.

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