Announcements and Pinned Posts

For Team Members: Reading Announcements

1. Open the Home page. Announcements appear near the top of the page, directly below the Chat Groups section.
2. If there are multiple announcements, swipe left and right (or tap the dots at the bottom of the card) to move between them.
3. Each announcement card shows:
   • The title (supports emoji and clickable @mentions and URLs).
   • An optional attached image.
   • Emoji reactions (if enabled by the admin) — tap the reaction button to add yours, or tap an existing reaction to remove it.
   • A comment button (if enabled by the admin) — tap to expand the comment field and type a reply.
4. Announcements disappear from the Home page on their expiry date and will no longer be shown.

For Admins: Creating an Announcement

Announcements are managed from the Admin panel under Engage > Announcements.

1. Click Create Announcement to open the creation dialog.
2. Fill in the required fields:

3. Click Create to publish. The announcement appears on the Home page immediately.

Managing Announcements (Admin)

In the Announcements admin list, you can:

• Sort announcements by title or date using the column headers.
• Toggle Active/Inactive — click the status toggle to temporarily hide or re-show an announcement without deleting it. You will be asked to confirm the change.
• Edit — click the edit action to update the title, expiry date, image, or settings.
• Delete — permanently remove the announcement after confirmation.

The admin table shows up to 5 announcements inline. Click See All (when more than 5 exist) to open a full list dialog.

Preview Mode

Before publishing, click Preview in the create / edit dialog to see exactly how the announcement card will appear on the Home page — title, image, reactions, comments — without any member seeing it yet.

Unsaved-Changes Guard

If you try to close the announcement modal with unsaved edits, a confirmation prompt appears so you don't lose in-progress work to a misclick.

Tips

• Set an appropriate Expiry Date so outdated announcements do not clutter the Home page. Once expired, the announcement is hidden automatically.
• Enable Reactions on positive announcements (e.g., a team win) to encourage lightweight engagement without requiring a full comment.
• Enable Comments when you want two-way dialogue — for example, asking team members to confirm they have read a policy update.
• Keep titles concise — the announcement card has limited space and very long titles wrap to multiple lines.