Admin Approval Notifications

Accessing the settings

1. Navigate to Settings in the main sidebar.
2. Open the Notifications tab.
3. Find the Approval notifications section.

Who can change these settings

Only billing admins can edit approval-notification settings. Other admins can see the section, but the controls are read-only and a note explains that only billing admins can make changes.

Turning approval emails on or off

Use the Enable approval notifications toggle at the top of the section to turn all approval emails on or off for your team.

Choosing who receives the emails

Recipients are shown as chips, and the billing admin is selected by default.

1. Tap Add recipient to open the recipient picker.
2. Search for an admin by name or email, then tap to select them. Selected admins show a check; tap again to deselect.
3. Remove a recipient directly from its chip using the ×.

At least one recipient is always required — the last recipient cannot be removed.

Recipients stay current automatically. If an admin is removed from the team, deactivated, deleted, or loses admin access, they are dropped from the recipient list (and a billing admin is restored if the list would otherwise be empty).

Setting the reminder frequency

Use Reminder frequency to choose how many days an item may stay pending before a reminder email is re-sent (for example, "Every 3 days"). Each pending item is reminded about only once per interval, so admins are not spammed.

Choosing which approvals trigger an email

Under Notify me about, toggle each type independently:

What the email contains

Each approval email includes the team name, the request type and who requested it, a Review & approve button that opens the approvals page, and a link back to these notification settings so recipients can adjust their preferences.