Give River for Microsoft Teams: Installation Guide
Overview
The Give River extension for Microsoft Teams brings our powerful employee recognition, engagement, and team-building platform directly into your MS Teams environment. This integration allows your team to effortlessly give and receive recognition, participate in team challenges, and build a culture of appreciation without leaving the MS Teams interface. Give River respects your privacy and protects your data. We use industry-standard security measures and comply with all relevant data protection regulations. View our full privacy policy.
Prerequisites
Before installing the Give River extension for Microsoft Teams, ensure you have:
- An active Give River account and subscription for your organization
- Microsoft Teams installed and properly configured
- Administrator rights to your Microsoft Teams environment (for administrators installing the extension)
- Microsoft Teams version 1.4.00 or higher
- A supported browser (Edge, Chrome, Firefox, Safari)
Installation Process
- Access Microsoft Teams Admin Center
- Log in to the Microsoft Teams Admin Center
- Navigate to "Teams apps" > "Manage apps"
- Install the Give River App
- Search for "Give River" in the Microsoft Teams app store
- Select the Give River application
- Click "Add to Team" in the column header
- Click "Apply" to complete the installation
- Select the team(s) where you want to install Give River
- Note: You may need to search for the teams if they are not immediately visible. You can find your Team names in the Teams Application interface.
- Note: You may need to search for the teams if they are not immediately visible. You can find your Team names in the Teams Application interface.
- Connect the Give River Teams App to your Give River Account
- Navigate to your Microsoft 365 Teams App
- Open your “Chats”, and you will see a new message from Give River. Tap the “Connect Your Team” in the chat message.
- Enter your Team ID and Team Token into the popup window
- Note: If you have not been provided with your ID and Token, open a separate browser tab to www.giveriver.app and login to Give River with an administrator account. Navigate to Settings > Integrations > MS Teams Workspace and tap on the Team icon.
- The Give River chat should update with a succesful connection message. If you receive an error message (or no message at all). Please verify the ID and Token or contact us at support@giveriver.com.
- Connect the Give River Teams App to your Teams Channels
- Still in the Microsoft 365 Teams App, tap the “Apps” icon at the bottom of the sidebar
- In the section “Built for your organization”, tap “Open” on the Give River card.
- Search for and select a channel that you wish to add the Give River extension to and then tap “Go”.
- Note: Due to Microsoft Team’s limitations, you currently cannot select multiple channels at a time. This step must be done individually for every channel that users will use with the Give River extension
- Verify Installation
- Navigate to a Channel where the Give River Teams App has been added
- Tap “Start a Post”
- Tap the “+” icon in the lower left side
- In the popup window that appears, search for Give River and tap to select (you may need to scroll down)
- If the window appears without error, then you’re all set!
Support and Contact
If you need additional help:
- In-App Help: Click the "?" icon in the Give River extension
- Knowledge Base: Visit https://www.giveriver.com/resources/help
- Email Support: support@giveriver.com
